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Customer Care Executive

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Hyderabad, Telangana, India Dishha Staffing Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Customer Care Executive Hospital (Kannada Speaking)

Key Responsibilities:

  • Handle inbound and outbound calls to assist patients/customers in Kannada and other regional languages.
  • Provide accurate information about hospital services, appointments, doctors, and facilities.
  • Support patients with admission, discharge, billing, and general queries.
  • Maintain a high level of customer satisfaction by resolving complaints politely and professionally.
  • Update patient records and ensure timely follow-up calls as per hospital process.

Desired Candidate Profile:

  • Experience: 0 3 years in Customer Care / Hospital / Healthcare industry. Freshers with good communication skills can also apply.
  • Languages: Fluency in Kannada is mandatory. Basic English and regional language knowledge will be an added advantage.
  • Skills: Good communication, problem-solving, and computer handling (MS Office / Hospital software).
  • Qualification: Any Graduate (preferred: Healthcare / Life Sciences background).

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