
Head of Service Management
2 days ago
Company Description
Tulsi Weigh Solutions Pvt Ltd, originally established as Tulsi Trading Company in 1952, is a prominent organization based in Kolkata, dedicated to addressing the weighing needs of industries in India and neighboring South Asian countries. With over 60 years of industry presence, the company is recognized for its high-quality and accurate product range. Tulsi Weigh Solutions Pvt Ltd has been honored with credit rating certification by NSIC – DUN & BRADSTREET and holds ISO 9001:2008 certification from DNV.
Role Description
This is a full-time, on-site role for a Head of Service Management, located in Kolkata. The Head of Service Management will be responsible for leading service delivery teams, managing operations, handling budgeting activities, and overseeing IT service management. The candidate will coordinate daily service management tasks, ensure quality service delivery, and optimize operational efficiency.
Qualifications
- Skills in Team Leadership and Service Delivery
- Experience in Budgeting and Operations Management
- Knowledge and expertise in IT Service Management
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills
- Ability to work effectively on-site in Kolkata
- Bachelor's degree in Business Administration, Management, IT, or a related field
- Previous experience in the industrial weighing sector is a plus
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