Brand Manager
1 week ago
Job Role: Brand Manager
Location: Mumbai Airport
Concept: Luxury Boutique
About the Role:
We are looking for a dynamic and brand-forward professional to lead our luxury chocolate
boutiques located at major airports. This role combines strategic thinking with operational
excellence, ensuring each boutique delivers a refined brand experience while achieving commercial
goals.
Key Responsibilities:
Brand & Store Experience
Ensure consistent luxury experience across all stores in line with brand aesthetics and
service standards
• Work with marketing and VM teams to plan seasonal in-store displays and campaigns
• Maintain high standards of visual merchandising, packaging, and storytelling
Sales & Business Performance
• Monitor store-wise performance and drive strategies to achieve monthly revenue targets
• Analyse footfall, conversion, and basket size; initiate local promotions or upselling initiatives
where required
• Track product performance and customer feedback to support assortment planning
People & Leadership
• Lead, mentor, and motivate store teams to deliver exceptional service
• Ensure store teams are well-groomed, trained, and aligned to brand values
• Collaborate with training teams to schedule learning modules, product education, and
service training
Operations Oversight
• Oversee smooth day-to-day functioning of airport boutique operations
• Liaise with airport authorities on compliance, security passes, and operational clearances
• Ensure hygiene, stock availability, and SOP adherence
Brand Expansion & Development
• Assist in identifying new boutique locations and expansion opportunities within airports
• Coordinate with design and project teams for boutique openings or revamps
What Were Looking For:
• 8-10 years of experience in retail or brand management (luxury, premium food, beauty or
fashion)
• Strong sense of aesthetics and passion for curating experiences
• Excellent people skills with a flair for customer engagement
• Business acumen with an eye on numbers, margins, and targets
• Willingness to travel and flexibility to work around airport operations
What Youll Love:
• Being part of a brand that creates indulgent and luxurious moments for travellers
• Ownership of a growing premium retail footprint
• Blending creativity, leadership, and retail strategy in a hands-on environment
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