Team Head
2 days ago
Banking Operations is a strategic Avaloq service line, which provides Banking Operations outsourcing services to Banks.
We are organised as a Global Business Area, running state of the art back-office services with industry leading automation, quality and risk standards.
We are experts in providing value added services to our clients and are always looking to add creative and client-oriented personalities with drive and passion to our team.
You will be part of a global division located in 4 different regions (Germany in Berlin and Düsseldorf, Switzerland in Zürich and Bioggio, Singapore and Pune), which is responsible for managing Corporate Action business and processes (Announcements, Instructions and Payments).
Part of the Banking Operations Asset Servicing division, you will lead the Corporate Actions team, which consists of multiple highly qualified Banking Specialists, providing excellent business processes as a service. Our mission is to deliver Corporate Actions services to our global clients. With Avaloq's state-of-the-art banking software and smart reliable processes we aim to provide efficient value add services in a constantly changing banking environment.
Your key tasks
- Team management according to high standards and best market practices
- Ensure that the execution and monitoring of Corporate Actions Events, in relation to instructions, payments and reconciliations, is carried out in line with the Service Level Agreements
- Investigation and resolution of open issues related to the Corporate Actions
- Regular meetings with the team members both in teams and individually, yearly objective setting, end of year performance evaluation
- Participation to internal and external audits
- Process improvement, as well as active support on projects related to Corporate Actions business
- Lead and assist with ad hoc and scheduled projects as required
- Coordinate and ensure that capacity is available for system testing as required
- Perform other duties and responsibilities as assigned
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