Junior Production Support

1 day ago

Baner, Maharashtra, India Ayekart Fintech Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Position: Junior Production Support

Location: Pune (Full-time, On-site)

Experience: 1–3 Years

About the Role

We are looking for a Junior Production Support professional with 1–3 years of experience to provide on-site support for our web and mobile applications in Pune. The role involves monitoring applications, troubleshooting issues, writing SQL queries, and preparing Excel reports to ensure smooth production operations.

Responsibilities

  • Monitor production applications and system performance.
  • Handle and resolve user-reported issues for web & mobile applications.
  • Run SQL queries for data validation and troubleshooting.
  • Prepare and maintain operational reports in Excel.
  • Log, track, and escalate issues using the ticketing system.
  • Coordinate with development and QA teams for root cause analysis.
  • Provide on-call/shift support as required.

Requirements

  • 1–3 years of experience in Production/Application Support.
  • Good knowledge of SQL queries and MS Excel.
  • Understanding of web/mobile applications, APIs, and databases.
  • Familiarity with Linux commands or cloud basics (added advantage).
  • Strong communication, problem-solving, and analytical skills.

Perks

  • Opportunity to work on live production systems.
  • Career growth into DevOps, QA, or Software roles.
  • Supportive team and collaborative work environment.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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