
Junior Production Support
1 day ago
Position: Junior Production Support
Location: Pune (Full-time, On-site)
Experience: 1–3 Years
About the Role
We are looking for a Junior Production Support professional with 1–3 years of experience to provide on-site support for our web and mobile applications in Pune. The role involves monitoring applications, troubleshooting issues, writing SQL queries, and preparing Excel reports to ensure smooth production operations.
Responsibilities
- Monitor production applications and system performance.
- Handle and resolve user-reported issues for web & mobile applications.
- Run SQL queries for data validation and troubleshooting.
- Prepare and maintain operational reports in Excel.
- Log, track, and escalate issues using the ticketing system.
- Coordinate with development and QA teams for root cause analysis.
- Provide on-call/shift support as required.
Requirements
- 1–3 years of experience in Production/Application Support.
- Good knowledge of SQL queries and MS Excel.
- Understanding of web/mobile applications, APIs, and databases.
- Familiarity with Linux commands or cloud basics (added advantage).
- Strong communication, problem-solving, and analytical skills.
Perks
- Opportunity to work on live production systems.
- Career growth into DevOps, QA, or Software roles.
- Supportive team and collaborative work environment.
Job Types: Full-time, Permanent
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Health insurance
Work Location: In person
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