
Product & Process Trainer
1 week ago
Key Responsibilities
- Develop Training Programs: Design and create comprehensive training programs and materials for new and existing products and operational processes.
- Deliver Training: Facilitate engaging training sessions for employees and/or clients, both in-person and virtually.
- Needs Assessment: Identify skill and knowledge gaps within the organization through assessments and feedback to tailor training content.
- Material Creation & Maintenance: Develop and maintain training materials such as manuals, presentations, handouts, and quizzes, ensuring content is accurate and up-to-date.
- Stakeholder Collaboration: Work closely with product managers, operations teams, and other departments to gather information and ensure training aligns with business goals.
- Performance Evaluation: Evaluate the effectiveness of training programs through feedback and performance tracking, implementing improvements as needed.
- Ongoing Support: Provide continued support and answer questions to reinforce training concepts and ensure sustained understanding.
- Knowledge Management: Maintain records of training activities and employee progress, and contribute to maintaining up-to-date knowledge bases
Job Type: Full-time
Pay: ₹15, ₹30,000.00 per month
Work Location: In person
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