gsa - f&b service

16 hours ago


Kozhikode, Kerala, India THE RAVIZ HOTELS & RESORTS Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Guest interaction and service

  • Greeting and seating: Welcome guests warmly, assist with seating, and create a welcoming atmosphere.
  • Taking orders: Present menus, answer questions about dishes and ingredients, and accurately take food and beverage orders.
  • Serving food and drinks: Promptly and efficiently serve food and beverages to guests, ensuring correct orders are delivered.
  • Building relationships: Establish a warm rapport with guests to understand their preferences and serve them better.
  • Handling complaints: Professionally address guest complaints, requests, or concerns and report them to a supervisor when necessary.

Operational and support tasks

  • Maintaining cleanliness: Ensure guest areas, tables, and service points are clean and presentable, and assist with housekeeping duties as required.
  • Menu knowledge: Possess a comprehensive knowledge of all menu items, including ingredients and daily specials.
  • Coordination: Work closely with kitchen and bar staff to ensure a smooth and timely flow of service.
  • Billing and cash handling: Assist with billing and cash handling procedures according to company guidelines.
  • Event support: Help with banquet or special event setups as needed.

Job Types: Full-time, Fresher

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person


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