gsa - f&b service
16 hours ago
Guest interaction and service
- Greeting and seating: Welcome guests warmly, assist with seating, and create a welcoming atmosphere.
- Taking orders: Present menus, answer questions about dishes and ingredients, and accurately take food and beverage orders.
- Serving food and drinks: Promptly and efficiently serve food and beverages to guests, ensuring correct orders are delivered.
- Building relationships: Establish a warm rapport with guests to understand their preferences and serve them better.
- Handling complaints: Professionally address guest complaints, requests, or concerns and report them to a supervisor when necessary.
Operational and support tasks
- Maintaining cleanliness: Ensure guest areas, tables, and service points are clean and presentable, and assist with housekeeping duties as required.
- Menu knowledge: Possess a comprehensive knowledge of all menu items, including ingredients and daily specials.
- Coordination: Work closely with kitchen and bar staff to ensure a smooth and timely flow of service.
- Billing and cash handling: Assist with billing and cash handling procedures according to company guidelines.
- Event support: Help with banquet or special event setups as needed.
Job Types: Full-time, Fresher
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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