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Head - Client Revenue
2 weeks ago
About E2M
E2M is not your regular digital marketing firm. We're an equal-opportunity provider, founded on strong business ethics and powered by more than 300 experienced professionals.
Our clients are digital agencies that rely on us to solve bandwidth challenges, reduce overheads, and scale profitably. If you're someone who dreams big, takes ownership, and thrives in a fast-paced, growth-driven environment — E2M has a place for you.
Role Overview
We're looking for a Head of Client Revenue to lead post-sales growth — focusing on revenue retention, expansion, and client lifetime value.
This isn't a top-down strategy role. It's about owning the revenue engine after acquisition, turning strong client relationships into scalable growth systems, and driving outcomes that move the business forward.
You'll start hands-on, learn our ecosystem, and gradually take charge of scaling frameworks across accounts and teams.
Key Responsibilities
Revenue Strategy & Execution
Develop and implement short- and long-term strategies to achieve revenue and profitability goals.
Set and manage monthly revenue targets aligned with leadership objectives.
Ensure alignment across sales, marketing, and client success functions to maximize outcomes.
Client Growth & Retention
Work with key agency partners to identify upsell and cross-sell opportunities.
Reduce churn by proactively addressing client needs and delivering measurable value.
Strengthen and expand relationships with high-potential accounts.
Forecasting & Reporting
Lead monthly forecasting processes, analyzing pipeline health and revenue trends.
Deliver data-backed reports on performance and risks.
Translate insights into actionable growth strategies.
Market Expansion & Innovation
Identify and test new service opportunities within E2M's productized delivery model.
Explore pricing, packaging, or vertical-specific growth initiatives.
Drive revenue diversification through innovation and operational excellence.
Cross-Functional Collaboration
Partner with Marketing, Operations, Delivery, and Finance to ensure alignment and execution excellence.
Collaborate on pricing models, customer onboarding, and process optimisation.
Leadership & Learning
Operate hands-on initially to understand the ecosystem before leading revenue operations at scale.
Build accountability frameworks and coach teams toward measurable outcomes.
Champion a culture of performance, learning, and client-centricity.
Who You Are
5–8 years of experience in sales, client success, revenue growth, or business strategy.
Strategic thinker with strong execution discipline and data-driven decision-making.
Experience in digital services, agency, or SaaS-based business models preferred.
Comfortable being measured by outcomes, not hours.
Owner's mindset — proactive, analytical, and growth-driven.
Passionate about scaling systems, not just managing accounts.
Why Join E2M
Be part of a company redefining how agencies scale through white-label partnerships.
Drive high-impact revenue outcomes across a global client base.
Learn and grow directly under E2M's leadership and play a key role in the company's next growth phase.
A performance-driven culture that rewards ownership, excellence, and innovation.
