Business Services Specialist

1 week ago


Hyderabad, Telangana, India Randstad Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • Collaborate with management for goals and objective achievement

  • Ensure adherence to corporate guidelines and policies

  • Adhere to client and Company processes and quality procedures as defined

  • Communicate with management to provide status updates, reporting metric updates and identify any potential issues

  • Troubleshoot system, process, and document related issues

  • Create and update procedural documentation for internal distribution

  • Create and update Contract Set-ups per client contract documentation

  • Accurately add Talent to Contracts for time entry purposes

  • Provide back-up documentation to Billing team for customer to ensure timely payment

  • Research and resolve billing issues

  • Completed and submit Record Only Adjustments (ROAs) & Billing adjustments

  • Deactivate or enter end dates in PAS for all terminations

  • Reactivate all consultants on leave

  • Assist with AR issues on an as needed basis

  • Adhoc reporting - project end date report, purchase order (OLT) report, project time capture report, TSS YTD Report, PAS Query Report etc

  • Work with IT, billing and reporting on syncing issues, reporting issues, billing issues

  • Work with accounting on international contracts, accruals, documentation, Contract Set-Ups

Shit timings- 5.30pm-2.30am



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