Caller
2 days ago
Company Description
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Role Description
This is a full-time on-site role for a Telecaller, located in Madurai. The Telecaller will be responsible for making outgoing calls to prospective and existing clients, communicating product or service details, and addressing questions or concerns. The role requires documenting client feedback and maintaining accurate call logs, while aligning with team goals to improve customer relations and sales outcomes.
Qualifications
- Excellent verbal communication and active listening skills
- Interpersonal skills and the ability to build rapport with clients
- Problem-solving skills and attention to detail
- Proficiency in basic computer operations and CRM software
- Ability to handle a high volume of calls and multitasking
- Previous experience in telecalling, sales, or customer service roles is advantageous
- Proficiency in regional languages (preferable) and fluency in English
- High school diploma or equivalent; college-level education is a plus
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