Customer Support Executive

15 hours ago

Madurai, India Happy Jobs Full time

We are hiring **Customer support executive **in **Textile manufacturing company** in madurai

**Responsibilities: -**
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

**Requirements: -**
- Any UG from any discipline /fresher also Apply.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9342596010

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