Quality Team Lead

2 days ago


Goregaon Mumbai, India Teleperformance (TP) Full time ₹ 8,33,333 - ₹ 25,00,000 per year

Roles and Responsibilities

  • Conduct call audits to ensure quality standards are met.
  • Lead by example and set high expectations for self and team.
  • Handle team performance, provide feedback, and coach team members.
  • Ensure effective communication among team members through regular meetings and updates.
  • Identify areas of improvement and implement process changes to enhance overall performance.
  • Candidate can share your cv @

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