Executive Assistant To Chief Technical Officer
2 days ago
We are hiring for a Executive Assistant to CTO
Job location : Andheri East, Mumbai
Working Days: 5 Days with alternate Saturdays working
Role Summary:
We are seeking a highly organized, proactive, and tech-savvy Executive Assistant to support the CTO at Finacus, a leading fintech company. The EA will play a pivotal role in ensuring efficient management of a dynamic calendar, timely payment approvals, email correspondence, and critical operational tasks. This role requires exceptional multitasking abilities, discretion, and excellent communication skills to liaise with internal teams, clients, and external partners.
Role & responsibilities :
1. Calendar & Time Management
- Efficiently manage the CTOs complex calendar schedule, prioritize, and coordinate meetings across Development, Operations, Infra, and Cybersecurity teams.
- Proactively flag conflicts, prepare daily/weekly schedules, and ensure the CTO is prepared for all meetings.
- Coordinate travel, conferences, and offsite events.
2. Payment & Operations Management
- Track, consolidate, and facilitate timely payment approvals.
- Coordinate with finance and operations teams for budgetary, vendor, and procurement approvals.
- Maintain an approvals dashboard and notify CTO of pending and urgent matters.
3. Email & Communication Management
- Monitor and organize the CTOs inbox to ensure no mail is missed.
- Draft, prioritize, and respond to customer, internal, and external mails as required.
- Prepare meeting agendas, minutes, and follow-up action points.
4. Customer & Stakeholder Coordination
- Serve as the point of contact for customers requiring CTO attention; acknowledge, route, and track customer communications.
- Coordinate demo schedules, feedback calls, and escalation matrices.
• Maintain client satisfaction by ensuring responses are timely and professional.
5. Task Tracking & Proactive Support
- Create and maintain trackers for actions, follow-ups, and deliverable across CTOs portfolios.
- Remind and follow up rigorously on deadlines for both internal teams and the CTO.
- Maintain records, contracts, and dashboards for audit and compliance readiness.
6. Confidentiality & Discretion
- Handle confidential material and sensitive information with the highest level of discretion.
Preferred candidate profile :
• Graduate or Post-graduate, preferably with experience in supporting senior management in a technology or fintech environment.
- 3-8 years of experience in executive assistance, office management, or similar roles.
- Prior exposure to banking, payments, or technology domain is an advantage.
- Strong command of English (written and spoken); knowledge of business Hindi/Marathi is a plus.
- Proficient with MS Office (Outlook, Excel, PowerPoint), collaboration tools (Teams/Zoom), and modern task management software.
- Organized, detail-oriented, with a sense of urgency and ability to manage multiple priorities.
- Discreet, trustworthy, proactive, and excellent at problem-solving.
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