Customer Support Representative

12 hours ago

Noida, Uttar Pradesh, India GreenHonchos Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description – Customer Support Executive

  • Serve as the point of contact for customers enquiries via phone, email, chat.
  • Respond promptly and professionally to customer inquiries, concerns, and complaints.
  • Identify and troubleshoot customer issues, providing accurate and timely solutions.
  • Timely escalate complex problems to the appropriate department or supervisor when necessary.
  • Ensure customer satisfaction by exceeding service expectations and building positive

relationships.

Follow up with customers to ensure their issues are resolved to their satisfaction.

Required Skills

  • Any Graduate with 1-2 Years of experience in customer support.
  • Strong Communication (Written/Oral)
  • Strong problem-solving skills
  • Quick on toes response
  • Database Management

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