Senior Business Analyst

2 days ago


Gurgaon, Haryana, India Zinnia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

We're looking for a Senior Business Analyst with 8+ years of experience who thrives on solving problems, eliminating inefficiencies, and improving processes through automation. You're detail-oriented, analytical, and equally comfortable rolling up your sleeves to troubleshoot issues or stepping back to guide and mentor others. In this role, you'll partner closely with Product and Operations to automate transaction workflows, uncover bugs, support root cause analysis, and may also lead a small team of Business Analysts to drive continuous improvement.

WHAT YOU'LL DO:

Partner with Product & Operations to identify manual, repetitive transaction processes that can be automated

Document business requirements and functional specifications for automation of transaction flows

Analyze and investigate system/data issues, supporting bug identification and resolution tracking

Collaborate with Engineering to ensure business needs are accurately translated into automated solutions

Support UAT and validate outcomes for automation fixes or improvements

Create documentation, workflows, and SOPs for automated processes

Use data to measure automation success, identify gaps, and recommend improvements

Write and run basic SQL queries to support analysis, validation, and troubleshooting

Mentor and guide junior Business Analysts; may manage a small BA team

WHAT YOU'LL NEED:

Bachelor's/Master's degree with 8+ years of experience as a Business Analyst (Insurance, BFSI, or SaaS domain experience preferred)

Prior exposure to business process automation, workflow tools, or transaction automation initiatives

Excellent analytical and investigative skills; ability to dig into issues and identify patterns

Strong experience in bug tracking, triaging, and cross-functional collaboration with QA/Engineering teams

Familiarity with tools such as JIRA, Confluence, Excel/Sheets, and process mapping platforms

Clear communication skills for working across business and technical teams

Basic SQL skills for data extraction, validation, and analysis

Leadership skills with the ability to mentor, coach, and manage junior team members

WHAT'S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-RS1



  • Gurgaon, Haryana, India OrangeMantra Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking a Senior Business Analyst with 5 to 8 years of experience in IT services, who has exposure to AI tools and technologies. The role involves gathering and analyzing business requirements, supporting digital transformation initiatives, and working with AI-enabled solutions to improve client business processes.Key Responsibilities:Work closely...


  • Gurgaon, Haryana, India LatentView Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Business Analyst: The incumbent for the position is expected to deliver but not limited to on following responsibilities:Set up processes for data management, templatized analytical modules/deliverables.Continuous ly improve processes with focus on automation and partner with different teams todevelop system capabilityUnderstand business briefs...


  • Gurgaon, Haryana, India SRIJAN TECHNOLOGIES Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Senior Business Analyst Location: Gurugram, Haryana, IndiaDepartment: Delivery TeamEmployment Type: Full-time | Partially remoteApply by: No close dateAbout Us We turn customer challenges into growth opportunities. Material is a global strategy partner to the worlds most recognizable brands and innovative companies. Our people around...


  • Gurgaon, Haryana, India Grant Thornton Bharat LLP Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title:Senior Business Analyst – ATS Implementation & Data ManagementLocation:Mumbai / Hybrid / PAN IndiaExperience:4 – 6 YearsEmployment Type:Full-TimeRole Overview:We are seeking a detail-oriented and analyticalBusiness Analystwith 4–6 years of experience, specializing inApplicant Tracking System (ATS) implementation,data management,...


  • Gurgaon, Haryana, India TalentLo Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are looking for a Senior Business Analyst to join our team. She/He will be an integral part of a growing product team with an opportunity to work and build a suit of product(s) and solutions for an impressive array of marquee brand companies that are strategically dependent on information and technology to grow their revenues on online marketplaces. ...


  • Gurgaon, Haryana, India Egon Zehnder Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    EgonZehnder:Egon Zehnder ) is trusted advisor to many of the world's most respected organizations and a leading Executive Search firm, with more than 400 consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government...


  • Gurgaon, Haryana, India Mastercard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Senior Analyst, Business Process Improvement-3 Overview:Senior Analyst, Advisors & Consulting Services Insights & EnablementOverviewThe Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for...


  • Gurgaon, Haryana, India Srijan Technologies PVT LTD Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About us We turn customer challenges into growth opportunities. Material is a global strategy partner to the world's most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. We use deep human insights, design innovation and data to create experiences...

  • Business Analyst

    2 weeks ago


    Gurgaon, Haryana, India Good Earth Infra Full time ₹ 8,00,000 - ₹ 14,00,000 per year

    ■ Role Summary:We are looking for a Business Analyst to track and evaluate our business performance. The role includes preparing monthly & yearly reports, analyzing trends, and providing actionable insights to management.■ Key Responsibilities:• Prepare MoM & YoY business performance reports• Develop dashboards & MIS reports• Analyze sales,...


  • Gurgaon, Haryana, India AIS business solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesClient Engagement & Process DiscoveryPartner with business stakeholders and SMEs to gather, validate, and document business processes.Facilitate workshops and interviews to capture end-to-end workflows and identify automation opportunities.Evaluate process suitability for automation, including complexity, exception handling, and ROI...