Frontline Manager

4 days ago

Delhi, Delhi, India Thalasso Luxe Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Frontline Manager – Thalasso Luxe Wellness

Locations: Delhi NCR (Multiple Outlets)

Full-Time | Luxury Wellness & Spa Industr

y⸻

About U

sAt Thalasso Luxe Wellness, we redefine wellness with world-class therapies, impeccable service, and an atmosphere of elegance. With our rapid expansion, we're looking for Frontline Managers who can embody our values and ensure every guest enjoys an unforgettable luxury experience

.⸻

What You'll

Do
• Be the face of Thalasso – warmly welcome first-time clients, build rapport, and ensure they feel valu

ed.
• Manage scheduling of housekeepers and therapists to maintain smooth day-to-day operatio

ns.
• Uphold world-class cleanliness and hygiene standards, ensuring the spa is always guest-rea

dy.
• Deliver a luxury service journey that encourages repeat visits and client loyal

ty.
• Master the art of upselling spa services and packages while maintaining subtlety and elegan

ce.
• Monitor daily operations, handle client feedback, and ensure seamless coordination with the te

a

m

.

⸻

Who We're Looking

For
• Minimum 2–4 years' experience in spa, salon, hospitality, or premium service indust

ry.
• Strong communication and interpersonal skills with fluency in English & Hin

di.
• Proven experience in team management and staff scheduli

ng.
• Knowledge of luxury service standards and customer handli

ng.
• Ability to upsell services/packages without being pus

hy.
• Organized, detail-oriented, and comfortable handling day-to-day operatio

ns.
• Flexible to work on weekends/holidays as per spa operatio

ns.
• Graduate or diploma in Hospitality/Wellness Management preferr

e

d

.

⸻

Why Join

Us
• Be part of a growing luxury spa chain with multiple high-end outle

ts.
• Opportunity to work in a premium hospitality environme

nt.
• Attractive compensation + performance incentiv

es.
• Training in luxury service excellence & client experien

ce.
• A supportive and professional work cultu

r

e

.

⸻

Apply

NowIf you're passionate about wellness, luxury service, and leadership, we'd love to hear from y

ouSend your CV to or apply directly on Linked

In.

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