Customer Relationship Manager

3 days ago


Pachpedi Naka Raipur Chhattisgarh, India Parekh gallerium Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Key Skills Required:

  • Polite and professional communication (spoken & written)
  • Strong follow-up ability and client handling skills
  • Proactive with problem-solving mindset
  • Ability to understand client needs and act accordingly
  • Thorough knowledge of company's products/services
  • Always available and responsive on calls
  • Should live within 30–45 mins travel from office

Responsibilities:

  • Ensure client requirements are met after placing orders
  • Maintain client satisfaction through strong after-sales service
  • Collect genuine feedback and work on improvements
  • Manage client servicing from order to payment collection
  • Handle and resolve client queries effectively
  • Provide support and guidance on company products/services
  • Act as the first point of contact for complaints and escalate issues when needed
  • Work closely with MD twice or thrice a week to discuss client queries and retention strategies

Salary:

  • ₹15,000 – ₹20,000 per month
  • Can go up to ₹25,000 – ₹30,000 for candidates managing big clients

Requirements:

  • Bachelor's degree preferred (Master's degree is an advantage).
  • Excellent communication Skills (English, Hindi), negotiation, and convincing skills.
  • Smart personality with client-oriented mindset.
  • Ability to handle client queries professionally and maintain ongoing relationships.
  • Knowledge of Parekh Gallerium's products/services (sanitary ware, interiors, etc.) will be an added advantage.
  • Female candidates are preferred.

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Work Location: In person



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