Customer Support Representative

1 week ago


Lucknow, Uttar Pradesh, India Niftel Communications Full time ₹ 13,000 - ₹ 15,500 per year

Job Title: Customer Support Associate

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj

Salary: 13,000 to 15,500 (in-hand, with no deductions)

Working Hours: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

Shift Timings:

  • Rotational shifts (Day, Evening, Night, Midnight)
  • Female: Day rotational shifts
  • Male: Evening, Night, Midnight shifts

Key Responsibilities:

  • Efficiently handle and resolve customer inquiries.
  • Provide excellent support through both chat and voice processes.
  • Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.
  • Strong decision-making ability, especially when working under pressure.

Key Requirements:

  • 12th Pass or higher
  • Minimum age: 18+
  • Ability to work from the office
  • Strong communication, decision-making, and interpersonal skills
  • Ability to work under pressure in a fast-paced environment

Contact:

For more details, please contact

HR Alviya

Niftel Communications



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