Call Center Executive

Key Responsibilities of an International Call Centre HeadLeadership & Management: Recruit, train, coach, and motivate a large team of call center representatives.Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency.Performance Management: Set clear...

Doing outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other services wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy related answers.Maintain good customer...

Preference would be given to candidates from Diagnostics Background with relevant customer centric skills and technical know-howAs a Call Center Agent , you would handle customer inquiries, provide information about pathology tests and services, and ensure a positive customer experience, potentially requiring CRM proficiency and strong communication skills....

Position: Call Center Representative Company Overview: Viswamitempowersolution is a leading technology company based in New Delhi, India. We provide innovative solutions to businesses of all sizes, helping them to streamline their operations and achieve their goals. Our team is made up of highly skilled professionals who are passionate about delivering...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Responsibilities include handling inbound and outbound calls, scheduling appointments, providing patient information, and addressing queries. Strong communication skills, customer service focus, and a polite demeanor are essential.

Nextechcraft is seeking a motivated and dynamic individual to join our team as a Voice Calling Sales Representative for Technical Sales Outbound targeting Indian Market. As a key member of our sales team, you will be responsible for proactively reaching out to potential clients, promoting our technical products and services, and driving revenue...

Key ResponsibilitiesOur primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources and customers from across the United States.Customer Service: Customer calls consist of general questions...

Job Title:Call Center Customer Service Representative – Voice Process (Australian Shift) – WFHCompany Location:Mohan Estate, New Delhi – 110044Department:Customer Support / Call Center OperationsReports To:Customer Support Manager / Team LeadAbout the CompanyRaptor Supplies is a leading e-commerce portal offering more than 750,000 high-quality MRO...

Make outbound calls to potential customers from provided leads.Explain product/service details clearly and convincingly.Follow up with interested leads to convert them into customers.Maintain call records and update CRM tools regularly.Meet daily and weekly calling & conversion targets.Handle customer queries in a polite and professional manner.Coordinate...