Servicenow HRSD

3 days ago

Gurgaon, Haryana, India Nobl Q Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Information

Date Opened

10/10/2025

Industry

IT Services

Job Type

Full time

Salary

L

City

Gurugram

State/Province

Haryana

Country

India

Zip/Postal Code

-

Job Description
Job Summary:

We are seeking an experienced ServiceNow HRSD Developer responsible for designing, developing, and implementing solutions within the ServiceNow Human Resources Service Delivery (HRSD) module. The ideal candidate will have strong hands-on experience in configuring HR Case Management, Employee Center, Lifecycle Events, and Integrations, ensuring seamless user experiences and efficient HR operations.

Key Responsibilities:
  • Design, configure, and customize ServiceNow HRSD modules including HR Case Management, Employee Center, and Lifecycle Events.
  • Develop and implement HR workflows, catalog items, and service portals to enhance employee engagement and service delivery.
  • Integrate HRSD with third-party systems (e.g., Workday, SAP SuccessFactors, or Active Directory).
  • Collaborate with HR business stakeholders to gather requirements and translate them into technical solutions.
  • Maintain data integrity across HR tables and optimize system performance.
  • Ensure compliance with ITIL and HR best practices within ServiceNow.
  • Develop reports, dashboards, and performance analytics for HR metrics and SLAs.
  • Perform system administration, testing, troubleshooting, and documentation of configurations and updates.
  • Participate in ServiceNow upgrades and implement new HRSD features.
Requirements
Required Skills & Experience:
  • 3–6 years of experience in ServiceNow development with a focus on HRSD implementation.
  • Strong knowledge of HR Case Management, Lifecycle Events, and Employee Center.
  • Hands-on experience with Flow Designer, IntegrationHub, and Scoped Applications.
  • Experience integrating with HRIS systems (Workday, SAP, Oracle, etc.).
  • Familiarity with ITSM and CMDB modules is an added advantage.
  • Understanding of ITIL processes and ServiceNow platform architecture.
  • Proficient in JavaScript, Glide scripting, UI Policies, and Business Rules.
  • ServiceNow Certified System Administrator (CSA) and HRSD Implementation Specialist certification preferred.

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