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Sales & Marketing Associate

2 weeks ago

Siliguri, West Bengal, India Invana Full time ₹ 9,000 - ₹ 3,80,111 per year

Role Overview

The Sales & Marketing Associate will support the General Manager (Sales & Marketing) in building and maintaining a strong pipeline of corporate and wellness clients while ensuring smooth execution of all sales, marketing, and client servicing activities. This is a growth-oriented role for an energetic and detail-focused individual who is eager to learn hospitality sales, client experience management, and brand positioning within a fast-growing corporate productivity and wellness hub.

Key Responsibilities

Sales & Business Development Support

  • Research and identify potential corporate, wellness, and travel industry leads.
  • Maintain and update the CRM with accurate lead, pipeline, and client information.
  • Support outreach activities including cold calling, email campaigns, and networking event prep.
  • Assist in preparing sales presentations, proposals, and client pitch materials.
  • Track competitor offerings and market trends to provide insights for sales strategy.

Client Experience Coordination

  • Act as a support contact for guest groups before and during their stay, ensuring smooth communication.
  • Coordinate with operations, wellness, and culinary teams to execute client requirements as per GM's direction.
  • Collect feedback forms and prepare structured reports for continuous improvement.
  • Support event/retreat logistics, ensuring seamless execution of workshops, sessions, and group activities.

Marketing & Brand Visibility Execution

  • Assist in content preparation for social media, newsletters, and corporate communication.
  • Coordinate with design/marketing vendors for collaterals, brochures, and promotional material.
  • Help organize seasonal promotions, tie-ups, and small-scale activations.
  • Maintain an updated database of corporate contacts, travel partners, and wellness agencies.

Reporting & Analysis

  • Track key sales and marketing metrics (lead conversion, campaign reach, occupancy levels).
  • Prepare weekly dashboards for the GM covering pipeline status and campaign performance.
  • Support revenue tracking and performance measurement initiatives.

Job Type: Full-time

Pay: ₹9, ₹38,011.11 per month

Work Location: In person