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Channel Partner Manager
2 weeks ago
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
Interacts with BMC Channel Sales, BMC sales and BMC VAR partners to help drive net new channel opportunities. Assists BMC Sales Team in the sales process with the below responsibilities:
Channel Partner Support:
Assist BMC Partner Managers with agreement reseller signup /renewals
Enter BMC reseller agreement request details into internal systems (SFDC, ACR) for approval
Obtain contract countersignatures from appropriate teams
Support partners on access to the various BMC sites, login issues, login access, etc. and training partners on BMC site layout and usage
Channel Sales Support
Review Partner Deal Registration leads in BMCs PRM (partner hub) system
Drive revenue and close opportunities by providing operational support in conjunction with indirect sales channel partners.
Partner Onboarding and Enablement
New Partner Onboarding Plan development and execution along with Channel Managers
Managing Certification / badging for partners
Follow-up on Partner Enablement plan execution
Reporting and System Updates
Follow-up on Partner reports submissions, like Forecast report, Partner Enablement tracker report, etc. and meeting deadlines, as per the geo requirements.
Deliver actionable insights through data analysis and executive-level reporting.
Update SFDC, for any required updates
Relationship Management
Act as the key operational interface between internal teams (sales, marketing, finance, legal, product) and the partner ecosystem including:
o VAR Partners
o BMC Partner Managers
o BMC Channel Operations
o Order management etc.
Strategic & Operational Oversight
Lead process improvements and automation initiatives to enhance scalability and efficiency.
Ensure adherence to partner policies, SLAs, and compliance requirements.
Align partner operations with broader organizational goals and strategic initiatives.
Lead tooling enhancements and automation to streamline operations.
To ensure youre set up for success, you will bring the following skillset & experience:
7-8 years of experience in channel partner management, preferably in the IT products or SaaS industry is a MUST.
A self-starter with a strong sense of ownership and accountability. The candidate should be ready to own the assigned region end-to-end, proactively support partner managers, and does what it takes to drive results. Should be agile, proactive, a team player, and someone who takes initiative to lead, support others, and create joint success stories.
Excellent fluency in English language, both written and verbal communications.
Ability to independently and effectively multitask in a dynamic matrix environment
Experience in managing a team of individuals would be an added advantage.
Use of automation and/or AI tools in channel Operations will be a huge added advantage.
