Office Manager/Senior Administrator

23 hours ago

Cochin, Kerala, India Solforge Full time ₹ 2,40,000 - ₹ 4,80,000 per year

5+ years' experience in admin, accounts, and team coordination

Strong IT & CRM knowledge (Google Sheets, Razorpay, Zoho, etc.)

Ability to lead marketing & support teams with clarity

A commitment to stay with us for minimum 2 years

Excellent English + Malayalam communication SolForge Pvt. Ltd.

SolForge is a pioneering mental health and wellness company providing counseling, therapy, corporate well-being programs, and digital health solutions. We combine psychological expertise, ethical practice, and innovation to make quality mental health care accessible and impactful.

We are looking for a dynamic Office Manager who can oversee our day-to-day operations, manage multidisciplinary teams, and drive organizational growth with efficiency and accountability.

Key Responsibilities1. Team & Operations Management

  • Supervise and support Client Relations Executives (CREs) and ensure performance targets are met.
  • Coordinate with in-house psychologists and ensure smooth scheduling, documentation, and adherence to clinical policies.
  • Manage overall office administration and maintain operational discipline.

2. HR & Recruitment

  • Handle recruitment, onboarding, and training of psychologists, CREs, and support staff.
  • Implement HR policies, maintain performance records, and ensure retention strategies.

3. Finance & Accounts Oversight

  • Supervise the accounts department for billing, payroll, TDS/GST, and reconciliations.
  • Ensure cost control, budgeting, and timely financial reporting.

4. Marketing & Strategy

  • Collaborate with the digital marketing team to design and execute campaigns.
  • Support branding, outreach programs, and partnership development.

5. Leadership & Compliance

  • Report directly to the Director/Founder on operations and strategy.
  • Ensure compliance with company policies, contracts, and ethical standards.
  • Drive long-term stability and growth, ensuring staff alignment with SolForge's vision.

Key Requirements

  • Bachelor's/Master's degree in Business Administration / HR / Psychology / Management.
  • Minimum 3–5 years of proven experience in office management, HR, or operations.
  • Strong leadership, multitasking, and problem-solving skills.
  • Excellent communication (English & Malayalam preferred).
  • Ability to manage finance, HR, and multi-team coordination simultaneously.
  • Commitment to stay for 3+ years with the organization.

What We Offer

  • Competitive salary package (₹20,000 – ₹35,000, up to ₹40,000 for exceptional candidates).
  • Growth opportunities in a fast-expanding mental health company.
  • Exposure to both healthcare and corporate environments.
  • Professional and supportive work culture.

Job Types: Full-time, Permanent

Pay: ₹20, ₹40,000.00 per month

Work Location: In person

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