Auto Loan

6 days ago


Chennai, Tamil Nadu, India Baroda Global Shared Service Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Team Leader for Direct Sales

Products: Auto Loan

Locations : Chennai

Position Purpose :

Managing Day to Day Operations for - Accurately planning & forecasting the business from different sourcing channels, Successful execution of the strategies is required to achieve financial targets.

  • Driving sales and targets across shared locations and ensuring compliance.
  • Would be responsible for driving sales for Auto Loan sourcing.
  • Will be responsible for achieving targets of respective products.
  • Would be managing a team of executives.
  • Ensure teams achieve monthly productivity targets assigned at Sales executive level.
  • Regular hiring and optimum team structure to be maintained as per the targeted teams size and business targets.
  • Track FTR, TAT and deliver on standards as set by bank from time to time.
  • Ensure privacy of data is maintained by the teams managing customers by auditing from time to time.
  • Ensure teams discipline in customer engagement and channel/lead management.
  • Provide exceptional customer experience to all customers engaged.
  • Manage customer grievances as per standards set by bank from time to time.
  • Cross sell different products as per requirement from time to time.

Role & Responsibilities :

  • Strategize achievements of sales target through Executives by breaking down of annual targets
  • Responsible for leading , mentoring , developing , directing & handling activities of team leaders within the city assignment.
  • Ensure co-ordination and vision dissemination with Vertical Heads/National Head to deliver effective communication with workers.
  • Review / validate current Sales process & methodologies across products to bring more effectiveness and remove bottlenecks by co-ordinating with various stakeholders.
  • Ensuring budgeted volumes and revenues are achieved for the city allocated
  • Build & maintain key relationships across businesses and products.
  • Preparing business presentation and conducting meetings with bank and other stakeholders on performance and action taken.
  • Ensure adherence to all processes laid by both BGSS / Bank internal policies, compliance & policies.

Desired Candidate Profile :

  • Minimum 4+ years of relevant experience in the Auto Loan sales domain.
  • Relationship Management, Channel management skills.
  • Proven track record of managing large teams in the respective geography.
  • Co-ordination skills to work with credit, legal, branch and operations.
  • Deep understanding of credit underwriting standards and different market practices and credit bureau functions.
  • Ability to read and understand financials, credit reports, bureau reports.
  • Deep understanding of legal knowledge for property related transactions in the respective geography.
  • Strong knowledge of retail assets, regulatory knowledge and ability to assess customer requirements basis available products.
  • Strong analytical, interpersonal, and verbal and written communication skills.
  • Co-ordination skills to work with credit, legal, branch and operations.
  • Detail-oriented with strong ability to manage sales and compliance simultaneously.
  • Ability to work in a flexible and target-oriented environment.
  • Must be able to work in a high stress environment while achieving agreed upon sales-target consistently.
  • Must be willing and able to work as part of a team.
  • Strong capability to work with people from different background
  • Swift decision making to ensure closure of targets.
  • Coordinating with Vertical Heads/National Head, City Head Branches, SMS and when required

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