
Technical Support Manager
2 days ago
Experience Level: 3–5 years
We are seeking self motivated and technically skilled Technical Support Manager to lead our Industrial Automation support team. In this role, you will manage customer support operations, troubleshoot complex automation systems, and work closely with engineering, sales, and manufacturing teams to ensure high customer satisfaction. You will also mentor junior engineers and implement best practices for support operations.
Main Responsibilities:
- Team Leadership & Management
- Lead and manage a team of technical support engineers and specialists.
- Train and mentor junior support staff.
- Customer Support & Troubleshooting
- Provide first-level technical support for automation solution offered, PLCs, HMIs, SCADA, drives, and other automation products.
- Troubleshoot and resolve customer issues via phone, email, or onsite visits as needed.
- Technical Expertise
- Process Automation and its field components, PLC / DCS control system know how.
- Stay up to date on industrial automation.
- Customer Engagement & Documentation
- Maintain clear and professional communication with customers.
- Ensure all technical issues are documented in the system.
- Create and maintain technical database and troubleshooting guides.
- Cross-functional Collaboration
- Work closely with sales, manufacturing, sourcing and with site engineers on project and co-ordination.
Qualifications:
- Education:
- Bachelor's degree in Engineering in Instrumentation / E & C
- Experience:
- 3–5 years in technical support, field service, or system integration in industrial automation.
- Experience working with brands like Emerson, Honeywell, Siemens, Rockwell, Schneider, ABB, Mitsubishi etc.
- Skills:
- Strong problem-solving and communication skills.
- Customer-focused with excellent interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Fluent in English (spoken and written); additional languages are a plus.
What We Offer:
- Competitive base salary +bonus.
- Provident Fund,
- Gratuity,
- Health & Accident Insurance,
- Travel Allowance in addition to salary plus annual bonus,
- Career growth and development opportunities
- Dynamic and innovative work environment
- Leave encashment, Paid sick time
Contact :-
Job Types: Full-time, Permanent
Pay: ₹45, ₹65,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
-
Technical Support Executive
2 weeks ago
Kondhwa, Pune, Maharashtra, India I Knowledge Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per yearJob Description:We are looking for a Technical Support Executive with 1–2 years of experience. The candidate should have hands-on knowledge of firewall systems and technical troubleshooting. You will be responsible for solving IT-related issues, taking remote sessions, and ensuring timely resolution of support tickets.Key Responsibilities:· Troubleshoot...
-
Technical Support Engineer
4 days ago
Kondhwa, Pune, Maharashtra, India Avon Building Solutions Pvt Ltd Full time ₹ 5,00,000 - ₹ 8,00,000 per yearLooking for a role that combines technology, networking, and customer interaction? We're hiring a Technical Support Engineer to support and demonstrate advanced access control and building management solutions across client sites. If you enjoy problem-solving, hands-on work, and working directly with customers, this is the role for you.Key...
-
Manager, Technical Support
3 days ago
Pune, Maharashtra, India OpenGov Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per yearOpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management,...
-
Manager, Technical Support
4 days ago
Pune, Maharashtra, India OpenGov Full time ₹ 10,00,000 - ₹ 25,00,000 per yearOpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management,...
-
Manager, Technical Support
2 days ago
Pune, Maharashtra, India OpenGov Full time ₹ 5,00,000 - ₹ 12,00,000 per yearOpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management,...
-
SEO Executive
2 weeks ago
Pune, India Technical Support Executive Full timeUrgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...
-
Manager-technical Support
4 weeks ago
Pune, Maharashtra, India Vodafone Idea Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer...
-
Technical Support Manager
4 weeks ago
Pune, India Arteco NV Full timeThe Technical Support Manager is the main technical contact between Arteco, its customers, blending partners, suppliers, and the technology team based in the Belgium headquarters. The role is pivotal in strengthening Arteco's presence in the Indian market, supporting customer needs, and driving product innovation. What will your responsibilities include? You...
-
Technical Support Manager
1 week ago
Goregaon, Mumbai, Maharashtra, India Mayvent Management pvt ltd Full time ₹ 10,00,000 - ₹ 12,00,000 per yearAbout the Role: We are seeking a skilled and experienced Technical Support Manager to lead our support and implementation team for HRMS and Payroll software solutions. The ideal candidate will possess strong leadership qualities, hands-on experience in end-to-end software implementation, and the ability to manage client relationships and technical issues...
-
Software Support Engineer
1 week ago
Pune, Maharashtra, India workday technical consultant Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Your work days are brighter here. Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute...