Technical Support Engineer

5 days ago

Kondhwa Pune Maharashtra, India Avon Building Solutions Pvt Ltd Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Looking for a role that combines technology, networking, and customer interaction? We're hiring a Technical Support Engineer to support and demonstrate advanced access control and building management solutions across client sites. If you enjoy problem-solving, hands-on work, and working directly with customers, this is the role for you.

Key Responsibilities

  • Provide technical support for Access Control Systems and Building Management Software (BMS).
  • Install, configure, and troubleshoot hardware and software components.
  • Perform basic network setup (IP addressing, switches, routers, firewalls).
  • Assist with on-site project implementation, commissioning, and testing.
  • Conduct customer training sessions and product demonstrations.
  • Document system configurations, procedures, and troubleshooting steps.
  • Ensure high customer satisfaction with timely support and solutions.
  • Travel frequently to client sites for support and demos.

Qualifications

  • Diploma / Bachelor's degree in Electrical/Electronics,Science, IT, or related field.
  • Minimum 3 + years of experience in technical support for Access Control Systems or Building Management Software.
  • Hands-on experience with advanced access control systems (controllers, readers, biometric devices, etc.).
  • Strong understanding of basic networking.
  • Excellent troubleshooting, communication, and customer-handling skills.
  • Willingness to travel extensively for site visits and client meetings.

Preferred Skills (Nice to Have)

  • Knowledge of BMS integration protocols (Modbus, BACnet, OPC).
  • Experience with CCTV, Intrusion Detection, or other Security Systems.
  • Familiarity with databases and Windows /Linux server environments.

Job Type: Full-time

Pay: ₹500, ₹800,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Leave encashment
  • Provident Fund

Ability to commute/relocate:

  • Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your current notice period ?

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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