Service Manager

1 day ago


Thiruvananthapuram, Kerala, India SIVAJI MOTORS Full time ₹ 6,00,000 - ₹ 18,00,000 per year
  • Staff and operations management: Hire, fire, and supervise service technicians, service advisors, and other service department personnel.
  • Customer satisfaction: Ensure customers are satisfied with their service experience, maintain customer retention through things like service reminders, and manage the customer satisfaction index.
  • Financial and business management: Ensure the department is profitable by managing labor and parts costs, and analyzing financial statements.
  • Quality control: Monitor service quality, ensure repairs are done correctly and on time, and maintain service records and standards.
  • Marketing and promotion: Help market service offers to customers and promote the sale of genuine spare parts.
  • Technical and training: Provide technical and non-technical training to service staff and stay updated on new vehicle technology and trends.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Work Location: In person


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