E-Commerce Head
2 days ago
E Commerce Marketplace Operations Oversight:
· Oversee day-to-day marketplace workflows and ensure timely closure of pending actions from Brand Managers.
· Lead structured Weekly Business Reviews (WBR) with Brand Teams to align on growth, performance, and key KPIs.
· Ensure priority items (PO confirmations, campaign readiness, content updates) are completed on time.
E Commerce Platform Account Management (Amazon):
· Liaise with Amazon Account Managers to drive business initiatives, resolve roadblocks, and align with seasonal priorities.
· Audit cost structures on Seller Central & Vendor Central and ensure optimal pricing and healthy contribution margins.
· Monitor and ensure Buy Box ownership and pricing competitiveness for all hero SKUs.
E-Commerce Marketplace Retail Contribution & Product Analytics:
· Track and review RC metrics for new launches and top sellers.
· Drive growth by identifying gaps in assortment, pricing, and keyword optimization.
· Ensure Listing Quality Score (LQS) is maintained through regular audits and content refreshes.
Team & Cross-Functional Alignment:
· Guide Brand Managers on workflow, planning, and performance management.
· Act as a central POC between category, creative, supply chain, and ad teams to streamline execution.
· Review Brand Executive and Manager output, and provide structured feedback for efficiency.
Operational Issue Handling & Escalation:
· Troubleshoot and resolve issues related to listings, orders, pricing, or platform flags.
· Maintain and monitor trackers for Amazon case logs, suppressed SKUs, and campaign success.
· Collaborate with the design/content team for timely A+ content improvement and listing enhancements.
Job Type: Full-time
Pay: ₹40, ₹70,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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