E-commerce Executive

5 days ago

Kadodara Surat Gujarat, India House of Panchhi Full time

**Job Title: E-commerce Executive (Myntra & Nykaa)**

**Location: Kadodara - Surat**

**Department: E-commerce / Online Marketplace**

**Reports To: Head of E-commerce**

**Employment Type: Full-Time**

**Job Summary**:
**Key Responsibilities**:

- **Product Listing & Cataloguing**:

- Upload and manage product listings on Myntra and Nykaa portals.
- Ensure accurate product details (titles, descriptions, images, attributes) as per platform guidelines.
- Update and maintain catalog health (title optimization, SEO, etc.).
- **Inventory & Stock Management**:

- Coordinate with the warehouse and internal teams to maintain real-time stock availability.
- Regularly sync inventory across platforms to avoid stockouts or overselling.
- Ensure timely in warding/out warding of inventory for smooth order fulfilment.
- **Order Management**:

- Monitor daily order processing, dispatches, and delivery tracking.
- Coordinate with logistics and operations to ensure timely delivery.
- **Returns & Claims Handling**:

- Process return requests, claims, and raise disputes wherever necessary.
- Analyse return reasons and share actionable feedback internally.
- **Reporting & Analysis**:

- Maintain records of sales, returns, and inventory in Excel or reporting tools.
- Share weekly/monthly reports with actionable insights.
- Monitor platform penalties, SLA breaches, and ensure compliance.
- **Other Responsibilities**:

- Assist in planning online sales, discounts, and campaigns.
- Ensure listing and brand compliance as per platform requirements.
- Perform quality checks on live listings and pricing.

**Key Requirements**:

- **Experience**: 1-3 years in managing Myntra/Nykaa or any fashion/lifestyle marketplaces.
- **Education**: Bachelor's Degree (preferred in Business, Commerce, or related field).
- **Skills**:

- Strong knowledge of Excel
- Hands-on experience with Seller Panels/Portals of Myntra/Nykaa
- Analytical thinking and attention to detail
- Good verbal and written communication
- Ability to multitask and prioritize daily operations

**Preferred Attributes**:

- Experience in the **fashion and lifestyle** categories
- Prior experience in a brand side E-commerce team
- Ability to handle operational pressure and tight timelines

**Salary: As per industry standards**

**Work Mode: [On-site]**

**Joining: Immediate / As per notice period**

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Work Location: In person

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