Procurement Vendor Training Coordinator

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be.  With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Work Type Classification: Remote (Bangalore location preferred)

Shift: 5:00 PM - 2:00 AM

Job Summary:

Responsible for organizing and managing the vendor led in person and virtual training for sales, designers, engineers and innovation teams across Diversified regions globally. Supporting Preferred Partner Program and procurement initiatives for vendors to train our sales and engineering teams on current technology. Additionally, this role will include the development and coordination of certifications, manage external training sessions, and build learning journeys to enhance the skill development and knowledge transfer within the organization.

Responsibilities:

• Training Program Development: Develop training protocols tailored to the specific needs of teams and vendors; collect data pertinent to the training; create training templates, channels, forms, surveys, reporting.

• Training Logistics: Coordinate the logistics of training sessions, including scheduling, inviting, venue booking, equipment or documentation setup, and catering (if applicable). Ensure that all necessary resources are available to facilitate smooth training delivery.

• Communication & Vendor Liaison: Serve as the primary point of contact and liaison between internal teams and vendors regarding training-related activities or inquiries. Communicate training schedules, requirements, and expectations clearly and promptly to all stakeholders.

• Relationship Building: Cultivate positive relationships with internal teams and vendors to promote collaboration, trust, and mutual success. Act as a resource and advocate for vendors within the organization.

• Documentation and Record-Keeping: Maintain accurate records of vendor training activities, including attendance, evaluations, reports, certifications, qualifications or rewards earned. Ensure compliance with relevant regulations and organizational policies.

• Vendor Performance Monitoring: Work closely with relevant departments to monitor the performance of vendors following training. Identify any areas where additional support or training may be required to improve vendor performance.

• Training Needs Assessment: Work with relevant stakeholders and vendors to identify or survey the training needs of the teams and/or the vendor's latest technology or solutions. This involves knowledge of what is required for both the teams and the vendors to effectively meet the preferred partner requirements and support the organizational needs.

• Feedback and Evaluation: Collect, analyze, and report on training participation, performance, and outcomes to measure the impact of training initiatives on employee performance, knowledge retention, and business results. Develop and deliver regular reports on training outcomes, highlighting successes, identifying skills gaps, and recommending improvements or adjustments to training programs.

• Continuous Improvement: Regularly review and update training programs and tools to ensure they remain relevant and effective. Stay informed about industry trends, best practices, and new technologies that may impact vendor training.

Qualifications:

• Education: Three (3) to five (5) years' experience in a training or education role, preferably in the audio-visual industry.

• Training and Development Expertise: Demonstrated expertise in training management and methodologies, adult learning principles, knowledge of virtual platforms, venue acquisition and negotiations, and assessment strategies.

• Communication Skills: Strong verbal and written communication skills are crucial for effectively managing and engaging with teams and vendors. Ability to relay purpose and structure in a clear and concise manner and adapt communication style to different audiences.

• Interpersonal Skills: The ability to build rapport and establish positive relationships with trainees, colleagues, and stakeholders is critical. Be approachable, empathetic, and able to work collaboratively with diverse teams.

• Organizational Skills: Excellent organizational skills are necessary for managing training programs, schedules, resources, and documentation across multiple time zones. Proficient in prioritizing tasks, meeting deadlines, and managing multiple projects simultaneously.

• Technology Skills: Proficiency with training technology, software tools and virtual platforms, such as learning management systems (LMS), and multimedia presentation software.

• Problem-Solving Abilities: The capacity to identify training needs, analyze challenges, and develop effective solutions is essential. Ability to anticipate potential obstacles and adapt training programs accordingly.

• Adaptability: The training landscape is constantly evolving, so the ability to adapt to change and embrace new technologies and methodologies is crucial. Open to learning and willing to continuously improve skills and knowledge.

• Experience: Previous experience in training management roles, where you were responsible for coordinating, moderating, directing, training programs.

Certifications: While not required, obtaining certifications related to training and development can enhance qualifications and credibility. Examples include Certified Professional in Learning and Performance (CPLP), Certified Training and Development Professional (CTDP), or certifications.

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan for self and family
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Paid Time Off and Paid Holidays
• Commuter & Shift Benefits (US / APAC shifts)

To learn more about becoming part of the Diversified team, visit us at   or email us at  

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.