Associate, Renewal Services Quoting

6 days ago

Gurgaon, Haryana, India Ciena Full time ₹ 8,00,000 - ₹ 12,00,000 per year

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute: 
As a Renewal Services Quotations Associate at Ciena, you will play a crucial role in supporting our sales team by providing accurate and timely quotations for our renewable service contracts. This position is ideal for individuals who are early in their careers and looking to gain experience in a dynamic and fast-paced sales environment.

The person is responsible for understanding maintenance, managed and other renewable services provided by Ciena to our customers and preparing renewal services quotations for submission to Ciena's global account teams for renewals of service contracts.

  • Quotation Preparation: Prepare accurate and detailed quotations for Ciena's maintenance services, ensuring compliance with company policies and pricing guidelines.
  • Sales Support: Collaborate with the sales team to understand customer requirements and provide timely and efficient support in generating quotations.
  • Pricing Analysis: Conduct pricing analysis to ensure competitiveness and profitability, while considering market conditions and customer needs.
  • Documentation: Maintain comprehensive and up-to-date records of all quotations and related documentation, ensuring accuracy and accessibility.
  • Process Improvement: Identify opportunities for process optimization and automation and feedback for action to the quotations management team.
  • Cross-functional Collaboration: Work closely with various internal teams, including account management, Service Entitlement, Commercial Management and operations, to ensure high quality of quotes delivered on time to the customers.
  • Communication: communicate effectively with the relevant stakeholders to keep them informed of progress or challenges. Escalate any potential or foreseeable issues to the management.
  • Process Improvement: Analyze the current state of Services Quoting Tools/process and communicate any additional enhancements that may be necessary.
     

The Must Haves:

  • Bachelor's degree in engineering, business, finance, or a related field. 
  • 0–3 years of professional experience, ideally in sales support, customer service, or a related role. 
     

The Assets:

  • Exceptional attention to detail to ensure error-free documentation and quotations. 
  • Strong verbal and written communication skills for effective collaboration. 
  • Excellent time management and organizational skills to prioritize and meet deadlines in a fast-paced environment. 
  • A collaborative mindset and ability to thrive within a cross-functional team. 

    #LI-MP2

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

  • Associate, Renewal Services Quoting

    2 days ago

    Gurgaon, Haryana, India Ciena Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Analyst, Renewal Services Quoting

    3 weeks ago

    Gurgaon, Haryana, India Ciena Full time

    As the global leader in high-speed connectivity Ciena is committed to a people-first approach Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth well-being and belonging We re a technology company that leads with our humanity driving our business priorities alongside meaningful social community...

  • Analyst, Renewal Services Quoting

    6 days ago

    Gurgaon, Haryana, India Ciena Full time US$ 90,000 - US$ 1,20,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Analyst, Renewal Services Quoting

    4 weeks ago

    Gurgaon, Haryana, India Ciena Full time

    Job DescriptionAs the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. Were a technology company that leads with our humanitydriving our business priorities alongside meaningful...

  • Analyst, Renewal Services Quoting

    22 hours ago

    Gurgaon, Haryana, India Ciena Full time US$ 90,000 - US$ 1,20,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Financial Service Associate

    2 days ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking aFinancial Service Associateto support clients with financial products and services by building strong relationships, ensuring compliance, and meeting sales and service targets. The ideal candidate will bring excellent communication and problem-solving skills, along with sound knowledge of financial products to deliver a superior customer...

  • Customer Service Associate/Sr. Associate US Mortgage

    1 week ago

    Gurgaon, Haryana, India Entra Solutions Full time ₹ 80,000 - ₹ 1,50,000 per year

    Job Title: Customer Service Associate/Sr. Associate US Mortgage (Email & Chat Support)Job Summary:We are seeking a Back Office Customer Service Associate who will manage borrower inquiries via email and chat for our U.S. mortgage servicing processes. The role requires strong written communication skills, attention to detail, and a solid understanding of...

  • Research Associate – Power and Renewables

    1 week ago

    Gurgaon, Haryana, India Wood Mackenzie Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain...

  • Research Associate – Power and Renewables

    6 days ago

    Gurgaon, Haryana, India Wood Mackenzie Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain...

  • Manager - Renewals

    4 weeks ago

    Gurgaon, Haryana, India Max Life Insurance Full time

    Career Opportunities Position Manager - Audit Compliance Risk management in Renewals and persistency No of Positions 1 Department Operations- Renewals persistency Function CRT Reporting to Chief Manager- Audit Compliance Risk management - Renewals persistency Band 4B Location 90C Gurgaon Last Date of Submission Job Summary ...