Analyst, Renewal Services Quoting

1 week ago

Gurgaon, Haryana, India Ciena Full time US$ 90,000 - US$ 1,20,000 per year

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

As an Analyst of Renewal Services Quoting at Ciena, you will play a critical role in providing accurate and comprehensive quotations for our renewable services offerings. You are instrumental in driving Ciena's services business by, supporting sales teams with accurate and competitive renewal quotes that help close deals, ensuring Ciena's service contracts are positioned effectively to meet customer needs and contributing to the overall efficiency and profitability of the services business.
 

How You Will Contribute:
  • Collaborate with geographically diverse teams, including account managers, service sales leads, product line management, and entitlement management, to deliver timely quotes.
  • Analyze customer installed base, service performance metrics, and account inputs to prepare high-quality quote packages aligned with Ciena's commercial guidelines and timelines.
  • Identify up-sell opportunities and recommend service options to maximize revenue and meet customer needs.
  • Create and manage collateral related to maintenance proposals, ensuring accurate documentation and repository updates.
  • Drive process improvements by analyzing current quoting tools and workflows, collaborating with cross-functional teams to enhance efficiency.
  • Identify true-up opportunities for customer inventory to increase revenue for Ciena's maintenance business.
  • Ensure all quotes comply with Ciena's Opportunity Management Process (OMP) guidelines.
     
The Must Haves:
  • MBA or bachelor's degree in engineering, business, finance, or related field.
  • Minimum of 5 years in services quoting or a related role, preferably in telecommunications or networking.
  • Strong analytical skills to evaluate data and customer requirements for accurate and competitive quotations.
  • Exceptional attention to detail to ensure error-free documentation and quotes.
  • Excellent verbal and written communication skills to interact effectively with internal teams and external customers.
  • Proven ability to collaborate with cross-functional teams and stakeholders at all levels.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
     
The Assets:
  • Minimum of 3 years of experience in business planning, pricing, or metric-based costing environments.
  • Familiarity with telecommunications or networking industry standards and practices.
     
#LI-MP2

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

  • Analyst, Renewal Services Quoting

    3 days ago

    Gurgaon, Haryana, India Ciena Full time US$ 90,000 - US$ 1,20,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Associate, Renewal Services Quoting

    3 days ago

    Gurgaon, Haryana, India Ciena Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Associate, Renewal Services Quoting

    7 days ago

    Gurgaon, Haryana, India Ciena Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Renewal Manager, Hospitality Cloud

    2 weeks ago

    Gurgaon, Haryana, India Cvent Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewWe are looking for an experienced and highly motivated Renewal Manager to join our team with a focus on successfully managing client renewals with our Hospitality Cloud division, the Cvent business unit responsible for selling our Supplier & Venue Solutions portfolio. The ideal candidate will drive retention and customer loyalty, grow current client...

  • Power and Renewable market Analyst, South Asia

    2 weeks ago

    Gurgaon, Haryana, India S&P Global Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    About the Role:Grade Level (for internal use): 11The Team: Commodity Insights Research & Analytics Solutions seeks a principal analyst / Senior analyst for power and renewable market research for South Asian countries.The South Asia Power and Renewable Research group operates within the broader APAC research team, which is part of the Global Power team under...

  • Cybersecurity ( Analyst )

    24 hours ago

    Gurgaon, Haryana, India Renewable Connect Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionRenewable Connect is dedicated to providing the latest news and updates in the renewable energy sector. We promote success stories, support startup and small entrepreneur events, and offer magazine coverage to highlight important developments. Located in Gurugram, we aim to connect and collaborate with various stakeholders to foster growth...

  • Sales Support Coordinator

    23 hours ago

    Gurgaon, Haryana, India Mirago Managed Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team in delivering industry-leading Managed Print Services to businesses of all sizes. You will play a key role in coordinating sales activities, managing client documentation, and ensuring seamless communication between clients, sales executives, and internal departments...

  • Research Analyst Renewable Energy

    3 days ago

    Gurgaon, Haryana, India Elekore Energy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesConduct extensive data research and maintain a large, regularly updated database of energy markets, infrastructure, policies, pricing, and emerging technologiesTrack and integrate data from renewable energy developers, tenders, and bid results into internal industry databasesSupport the preparation of strategic documents including...

  • Client Success Specialist- Sales/ Upsell/ Renewals-

    7 days ago

    Gurgaon, Haryana, India NTT DATA Full time ₹ 10,00,000 - ₹ 30,00,000 per year

    Title: Client Success SpecialistLocation: GurgaonWork Format: Full time work from officeJob Description summary:The Principal Client Success Specialist is a highly skilled subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the company. This role is...

  • Procurement Analyst

    3 days ago

    Gurgaon, Haryana, India BrenStone International Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Procurement Analyst(Junior position working like an assistant but with an ability to understand systems, reporting to CPO in India)Job description: Manage the procurement quoting and costing system (Supply frame from Siemens), its connection to the corporate ERP (currently IFS), and provide support to other members of the procurement team in this area. Track...