Key Relationship Manager
3 days ago
Key Relationship Manager - UCV
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Sales officer - USED CARS
SNO. OBJECTIVE WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure
Deliver UC disbursemet as per productivity norms by managing SO productivity % Branch Sales Manager Productivity as defined As per annexure
Maintain branch profitability
WIRR to be 17% and PF to be 1.1% % WIRR to be 17% & PF to be 1.1% As per annexure
PDD Collection Plan % Branch 60+DPD PDD should be with in 5% As per annexure
Manage and monitor the portfolio quality and follow up with ED cases for timely resolution % % of ED (12 months) As per annexure
Training Mandays 5% Average Mandays of Training per Team Member As per annexure
Process Orientation 5% Audit Score As per annexure
Team Management % % of Attrition & % of eligible employees earning incentive As per annexure
Annexure
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Actual Disbursement Vs Objectives >110% % % % 120% % - 120% % - 100% % - 95% 120% % - 120% % - 100% % - 95% 120% % - 120% % - 100% % - 95% = <
Annexure
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Audit Score >95% % % % <
Annexure
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Attrition % 35% Annualized Attrition
% of eligible employees earning incentive >75% of employees earned incentive >50%-75% of employees earned incentive %-49% of employees earned incentive % of employees earned incentive
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