Real Time Data Monitoring Analyst
2 days ago
Position Title: Real – Time Data Monitoring Analyst
Job location: Mumbai Andheri (E). Work Mode: IN - OFFICE (5 days working- 2 days week-off: rotational)
Hours of operation: 8hrs monthly rotational shifts (7am-3pm/3pm-11pm/11pm -7am).
Role Summary: The selected individual will have to monitor applications and the real-time data streaming on these applications. In the event of data not updating or not being within predefined parameters, or an application not working, a ticket will be raised and informed on relevant Teams channels.
Key Responsibilities:
o Monitoring and Support desk executive role.
o Monitor real-time data feeds from various US locations. o Validate data quality using a defined process.
o Report any anomalies found in the data. o Perform first-level diagnosis for data stream interruptions or errors. o Record tickets for identified issues.
o Contact relevant support teams for issue resolution as needed.
o Successful candidates will receive training for job tasks.
Qualification: HSC/Diploma/Bachelor's Degree
Key Skills:
o Require good experience in CRM & Ticketing o Excellent communication skills (written & verbal - English)
o Analytical Skills
o Vigilant
o Quick to Respond
Job Type: Full-time
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
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