Operations Manager
6 days ago
Job Description – Operations Manager (Technical, Facility Management)
Location: Hyderabad (Field + Office)
Job Type: Full-Time
Experience: 4–7 years in Facility Management / Security / Housekeeping Operations
Salary Range: ₹40,000 – ₹70,000 per month
About the Role
We are looking for an experienced Operations Manager (Technical) to oversee service delivery across security, housekeeping, and facility management contracts. This role ensures smooth operations, client satisfaction, and effective manpower deployment.
Key Responsibilities
- Oversee daily operations for security guards, housekeeping staff, and soft services across client sites.
- Ensure compliance with SOPs, statutory requirements, and client agreements.
- Recruit, train, and manage supervisors, guards, and housekeeping staff.
- Act as the primary point of contact for client escalations and resolve issues quickly.
- Monitor staff attendance, discipline, and performance.
- Work closely with the Business Development team to ensure smooth onboarding of new contracts.
- Prepare operational reports, manpower deployment charts, and budgets.
- Implement cost control measures while maintaining service quality.
Requirements
- 4–7 years of relevant experience in Facility Management, Security Agencies, or Corporate FM services.
- Strong knowledge of manpower management, statutory compliance (PF, ESI, labour laws).
- Proven ability to manage large teams (100+ staff) across multiple sites.
- Excellent leadership, problem-solving, and communication skills.
- Must be comfortable with field travel and 24/7 service support responsibilities.
Compensation & Benefits
- Salary: ₹40,000 – ₹70,000 per month (based on experience).
- Travel and mobile allowances.
- Performance bonus based on client satisfaction & contract renewals.
Job Type: Full-time
Pay: ₹30, ₹70,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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