Agm Operations
4 days ago
**Job description**
**Tasks and Responsibilities**:
- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all areas.
- Monitoring the field officers and Training officers.
- Meeting clients and resolving the client queries.
- Supporting the Sales team for survey and also with vigilance team if any investigation.
- Responsible for payment follow-up with Client & coordinating with Accounts Department.
- Ensure the respective field officer to track the Invoices for submission to the client on timely manner.
- Coordination with client & inter departmental related payment, invoice, salary, attendance.
- Ensuring proper operational - orientation and monitoring proficiency of the field teams.
- Ensuring the site wise materials and machinery related follow-up and resolving the same.
- Operations control of the respective personnel such as regarding shifts, maintenance of Client premises have to be strictly enforced and monitored regularly.
- Directly responsible in raising the standard of the services, office decorum and procedures and discipline in keeping with the high image of company.
- Responsible to support to the Operation team for smooth operation functions.
- Daily supervision of the housekeeping staff deployed at client place.
- Recruit, schedule and train all new housekeeping staff members as per the shortage.
- Uphold the highest standards of cleanliness, safety, and conduct.
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
**Required Knowledge/Skills/Job Qualifications**:
- Previous experience managing a team of housekeeping employees.
- The ability to anticipate customer needs, change goals and direction quickly and multitask.
- Advanced knowledge of Housekeeping process and procedures.
- Proven excellence in customer service.
- Capable of using independent judgment/solid decision making skills ability
- Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
- Demonstrated excellent written and verbal communication skills.
- Individual should have independently handled all kind of facilities for large size building complex and companies.
- He should have good communication skills and should be able to manage and lead the team.
Pay: ₹50,000.00 - ₹60,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Master's (preferred)
**Experience**:
- AGM OPerations in Softservices: 5 years (required)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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