
Branch Operations Manager
21 hours ago
Company Description
Sahayog Multistate Credit Co-operative Society Ltd. was founded to provide accessible banking services to rural India, focusing on the middle and lower middle classes, weaker sections, women, and farmers. With 150 branches across Maharashtra and Karnataka, we prioritize the security of deposits and help members understand their banking needs. Our mission is to drive economic and social development through practical financial solutions, including loans and various schemes. Guided by our motto, "Where man is worth more than money," we strive to make banking convenient and impactful for our community.
Role Description
This is a full-time on-site role for a Branch Operations Manager located in Jabalpur. The Branch Operations Manager will oversee daily branch operations, including managing staff, ensuring customer satisfaction, and handling financial transactions. Key responsibilities also include achieving business targets, maintaining compliance with regulations, overseeing banking services, and implementing new policies and procedures to enhance operational efficiency.
Qualifications
- Experience in managing branch operations, staff management, and customer service
- Knowledge of banking regulations, financial transactions, and compliance
- Strong leadership and decision-making skills
- Excellent communication and interpersonal skills
- Ability to develop and implement policies and procedures
- Strong analytical and problem-solving skills
- Bachelor's degree in Banking, Finance, Business Administration, or related field
- Experience in rural banking and cooperative societies is a plus
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