CRM Executive

1 week ago

Pune, Maharashtra, India STRATEXP REALITY LLP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Hiring Alert | CRM Executive

Company: STRATEXP REALITY LLP (Real Estate Company)

Location: Pune (On-site)

Experience: 1–3 Years

Qualification: Graduation / Post- Graduation

About Us:

STRATEXP REALITY LLP is a fast-growing and dynamic real estate organization known for delivering premium projects with quality, transparency, and client-centric service. We are looking for driven professionals to join our passionate team and contribute to our success story.

Job Summary:

STRATEXP REALITY LLP is seeking a proactive and detail-oriented CRM Executive to manage post-booking client interactions. The role involves maintaining customer relationships, coordinating payment follow-ups, managing slab-wise disbursement schedules, and assisting in agreement documentation to ensure a smooth customer experience.

Role Highlights:

Ø Act as the primary point of contact for clients after booking is completed.

Ø Follow up with clients for timely payments as per the agreed schedule.

Ø Coordinate slab-wise disbursement with clients and financial institutions.

Ø Ensure all required documents and agreements are signed and submitted on time.

Ø Maintain and update customer information accurately in the CRM system.

Ø Coordinate internally with sales, accounts, and legal teams for smooth processing.

Ø Handle customer queries and resolve concerns professionally and promptly.

Ø Prepare regular reports on customer payment status, pending documentation, and escalations.

Qualifications & Skills Required:

Ø Bachelor's & Master's degree in any discipline.

Ø Minimum 1 year of experience in CRM, customer service, or real estate coordination.

Ø Excellent communication and interpersonal skills.

Ø Excellent Customer handling skills with attention to detail.

Ø Ability to work under pressure with a results-driven attitude.

Ø Highly organized with strong time-management skills.

Location: Pune (On-site role)

Immediate joiners preferred

Join our growing team at STRATEXP REALITY LLP and be part of an exciting journey in the real estate sector

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