
Customer Service/Customer Support Internship in Pune
6 days ago
Selected Intern's Day-to-day Responsibilities Include
- Interact with customers on daily basis and share information as needed.
- Run advertising campaigns (email/WhatsApp) ongoing offers, deals, product launches, loyalty programs to customers via digital media using available marketing content and company portals.
- Coordinate with other departments to reply to customers in a time-bound manner.
- Generate & maintain customer master from data from e-commerce channels, and digital sales orders.
- Understand and continuously train themselves under guidance of line manager about company products & policies.
Requirements
- Prior experience in a client or consumer facing role (full time/part time).
- Good command on English, Hindi & Marathi.
- Working knowledge of MS-Office tools & basic computer skills.
- Ability to take ownership of their work.
- Curiosity to investigate and solve problems.
Benefits
- Working directly with founders.
- Career growth with us.
- Great working environment.
About Company: Farmdidi is a social enterprise dedicated to facilitating the connection between rural women entrepreneurs and their customers.
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