Customer Service/Customer Support Internship in Pune

6 days ago


Pune, Maharashtra, India FarmDidi Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Selected Intern's Day-to-day Responsibilities Include

  • Interact with customers on daily basis and share information as needed.
  • Run advertising campaigns (email/WhatsApp) ongoing offers, deals, product launches, loyalty programs to customers via digital media using available marketing content and company portals.
  • Coordinate with other departments to reply to customers in a time-bound manner.
  • Generate & maintain customer master from data from e-commerce channels, and digital sales orders.
  • Understand and continuously train themselves under guidance of line manager about company products & policies.

Requirements

  • Prior experience in a client or consumer facing role (full time/part time).
  • Good command on English, Hindi & Marathi.
  • Working knowledge of MS-Office tools & basic computer skills.
  • Ability to take ownership of their work.
  • Curiosity to investigate and solve problems.

Benefits

  • Working directly with founders.
  • Career growth with us.
  • Great working environment.

About Company: Farmdidi is a social enterprise dedicated to facilitating the connection between rural women entrepreneurs and their customers.



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