Client Support Internship
19 hours ago
Selected intern's day-to-day responsibilities include:
- Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services
- Maintaining and developing customer success strategies and best practices, as well as customer support content
- Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning
- Maintaining existing customer success metrics and data as directed
Other requirements
- Must have completed their education
- Must be eager and willing to learn and grow
Based on performance, this internship will transition into a full-time role.
Schedule:
- Day shift
Application Question(s):
- Are you willing to commute to the office located at Nal Stop, Pune for this role? We work 5 days a week - Monday to Friday. Please apply only if you are okay with this.
- This internship comes with a PPO based on your performance. Are you okay with a full-time role post successful completion of your internship ?
Education:
- Bachelor's (Required)
Location:
- Pune, Maharashtra (Required)
Work Location: In person
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