Client Support Internship

4 days ago


Pune, Maharashtra, India Outmarch Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Selected intern's day-to-day responsibilities include:

  1. Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
  2. Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services
  3. Maintaining and developing customer success strategies and best practices, as well as customer support content
  4. Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning
  5. Maintaining existing customer success metrics and data as directed

Other requirements

  • Must have completed their education
  • Must be eager and willing to learn and grow

Based on performance, this internship will transition into a full-time role.

Schedule:

  • Day shift

Application Question(s):

  • Are you willing to commute to the office located at Nal Stop, Pune for this role? We work 5 days a week - Monday to Friday. Please apply only if you are okay with this.
  • This internship comes with a PPO based on your performance. Are you okay with a full-time role post successful completion of your internship ?

Education:

  • Bachelor's (Required)

Location:

  • Pune, Maharashtra (Required)

Work Location: In person


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