Client Servicing Internship in Pune
23 hours ago
We are looking for a Client Support Executive . The candidate will be responsible for assisting clients in resolving application-related queries, understanding their requirements, and coordinating with the internal technical team to ensure smooth service delivery.
Key Responsibilities
Provide first-level support to clients for software applications.
Understand client issues and coordinate with the internal team for resolution.
Maintain proper records of client communications, issues, and resolutions.
Follow up with clients to ensure satisfaction and closure.
Assist in preparing reports, user documentation, and basic data entry using MS Word and Excel.
Provide polite, professional, and timely responses to all client queries (via phone, email, or chat).
Required Skills And Qualifications
Strong communication skills in English, Hindi, and Marathi (verbal and written).
Good computer knowledge, especially MS Word, Excel, and Email communication.
Ability to understand client needs and provide clear, solution-oriented responses.
Graduate in any stream (IT background preferred but not mandatory).
About Company: Ourlib is a Pune-based software development company providing requirement-based customized solutions to our clients.
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