Customer Service/Customer Support Internship in Pune

7 days ago


Pune, Maharashtra, India Outmarch Full time ₹ 1,50,000 - ₹ 4,50,000 per year

Selected Intern's Day-to-day Responsibilities Include

  • Owning overall relationship with assigned clients, which includes managing onboarding, implementation, training, increasing adoption, ensuring retention, and achieving high levels of customer satisfaction
  • Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services
  • Maintaining and developing customer success strategies and best practices, as well as customer support content
  • Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning
  • Maintaining existing customer success metrics and data as directed

About Company: We use our modern cloud-native platform to collaborate smartly with your associates. We provide a simple and easy way to enhance store operations efficiency.



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