Client Partner

5 hours ago

Bengaluru, Karnataka, India Varsal-Terra Technology Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Client Partner / Senior Account Manager

Company is a leading Human-in-the-loop services organization (BPO) creating sustainable employment opportunities in small towns across India. We deliver high-quality data services to AI teams and organizations across e-commerce, technology, and automotive sectors.

With 5000+ employees, 11+ delivery centres, and a growing roster of Fortune 500 clients, Company is at the forefront of AI-driven employment generation and digital operations delivery.

Role Overview

We are seeking a Client Partner / Senior Account Manager to manage and grow relationships with large enterprise customers. This is a senior strategic role reporting directly to the Chief Revenue Officer (CRO), responsible for driving client success, revenue growth, and long-term strategic partnerships.

Key Responsibilities

Serve as the primary relationship owner for key enterprise clients, ensuring alignment with their business objectives.Drive revenue growth by identifying expansion opportunities within existing accounts.Collaborate closely with delivery and solution teams to ensure exceptional service quality and performance.Understand client needs deeply and translate them into actionable delivery and innovation roadmaps.Prepare and deliver quarterly business reviews (QBRs), performance reports, and growth plans.Support proposal creation, pricing, and solutioning for new business within assigned accounts.Monitor account health, risk, and satisfaction, ensuring renewals and long-term retention.Work cross-functionally with internal leadership to drive operational excellence and customer success.

Desired Background & Skills

8–15 years of experience in client partner / account management roles.Proven track record in driving account growth and client satisfaction.Strong exposure to the services industry — preferably BPO, KPO, ITES, or SaaS environments.Familiarity with marketplaces, e-commerce, or digital operations is a strong plus.Ability to operate at both strategic and execution levels, managing C-suite relationships while driving delivery excellence.Strong analytical, communication, and negotiation skills.Graduate/Postgraduate in Business, Engineering, or related fields preferred.

Reporting to: Chief Revenue Officer (CRO)

Location: Bangalore

Employment Type: Full-time

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