Client Partner

4 hours ago

Bengaluru, Karnataka, India Varsal Terra Technology Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Client Partner / Senior Account Manager
Company is a leading
Human-in-the-loop services organization (BPO)
creating sustainable employment opportunities in small towns across India. We deliver
high-quality data services
to AI teams and organizations across
e-commerce, technology, and automotive
sectors.

With
5000+ employees
,
11+ delivery centres
, and a growing roster of
Fortune 500 clients
, Company is at the forefront of
AI-driven employment generation
and digital operations delivery.

Role Overview
We are seeking a
Client Partner / Senior Account Manager
to manage and grow relationships with
large enterprise customers
. This is a
senior strategic role
reporting directly to the
Chief Revenue Officer (CRO)
, responsible for driving client success, revenue growth, and long-term strategic partnerships.

Key Responsibilities

  • Serve as the primary relationship owner for key enterprise clients, ensuring alignment with their business objectives.
  • Drive revenue growth by identifying expansion opportunities within existing accounts.
  • Collaborate closely with delivery and solution teams to ensure exceptional service quality and performance.
  • Understand client needs deeply and translate them into actionable delivery and innovation roadmaps.
  • Prepare and deliver quarterly business reviews (QBRs), performance reports, and growth plans.
  • Support proposal creation, pricing, and solutioning for new business within assigned accounts.
  • Monitor account health, risk, and satisfaction, ensuring renewals and long-term retention.
  • Work cross-functionally with internal leadership to drive operational excellence and customer success.

Desired Background & Skills

  • 8–15 years of experience in client partner / account management roles.
  • Proven track record in driving account growth and client satisfaction.
  • Strong exposure to the services industry — preferably BPO, KPO, ITES, or SaaS environments.
  • Familiarity with marketplaces, e-commerce, or digital operations is a strong plus.
  • Ability to operate at both strategic and execution levels, managing C-suite relationships while driving delivery excellence.
  • Strong analytical, communication, and negotiation skills.
  • Graduate/Postgraduate in Business, Engineering, or related fields preferred.

Reporting to: Chief Revenue Officer (CRO)
Location: Bangalore
Employment Type: Full-time
Skills: senior account manager,customer success management,revenue expansion.,key account growth,ai data services,strategic partnerships,client partner,bpo / ites,enterprise accounts,client relationship management

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