Key Accounts Manager Ecommerce

1 week ago

Bengaluru, Karnataka, India Titan Company Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Requirements

Strategic Responsibilities

  • Own business growth and deliver AOP targets for all international marketplace channels.
  • Lead joint business planning with marketplace partners, aligning on goals, marketing calendars, and growth initiatives.
  • Identify and evaluate new geographies and marketplace opportunities to expand Titans international presence.
  • Analyze market and category trends to drive assortment strategy and long-term growth.
  • Build and nurture strong relationships with internal stakeholders (marketing, supply chain, finance, product) and external marketplace partners.
  • Develop strategies for product visibility and discoverability through organic and inorganic channels

Tactical Responsibilities

  • Manage daily operations including inventory management, volume forecasting, primary billings, supply chain coordination, and account reconciliations.
  • Track performance metrics and business health dashboards to identify opportunities and act quickly on variances.
  • Ensure product listings are accurate, optimized, and visually appealing—leveraging A+ content, enhanced brand stores, and keyword-rich metadata for higher search ranking and conversion.
  • Coordinate with creative and content teams to maintain high standards of product representation across marketplaces.
  • Execute promotional campaigns, monitor ROI, and continuously iterate based on data insights.
  • Drive operational excellence through efficient supply chain processes and timely partner communication.

Work Experience

  • Excellent communication, negotiation, and relationship-building skills.
  • Self-starter with a bias for action and comfort navigating complex, fast-changing environments.
  • Strong analytical and problem-solving skills; ability to interpret data to inform decisions.
  • Proven success managing marketplace accounts and achieving revenue targets.
  • Understanding of online merchandising, catalog optimization, and SEO for e-commerce platforms.
  • Strong understanding of Amazon vendor portal
  • Mandatory Ecom KAM experience or worked with marketplace on Catgeory side
  • 4–7 years of experience in key account management, e-commerce, or international business development (preferably in lifestyle or consumer goods)

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