Cluster HR Business Partner
16 hours ago
Job Overview:
As the Cluster HR Business Partner (HRBP) ,will play a pivotal role in aligning business objectives
with employees and management. You will serve as a strategic partner to leadership teams, ensuring
that human resources initiatives are implemented effectively to drive business success. This is a high-
impact role, requiring a deep understanding of both HR functions and the nuances of the retail/e-
commerce industry, ensuring the optimal performance and development of the workforce across
multiple locations within the cluster.
Key Responsibilities:
Strategic HR Leadership:
Partner with senior business leaders to define and execute HR strategies that
support organizational goals and align with business needs.
- Act as a trusted advisor to leadership on a variety of HR-related matters, providing
insights and recommendations based on industry trends, best practices, and
business goals.
- Ensure the integration of HR strategies into business operations, emphasizing
workforce planning, organizational development, and performance management.
Talent Acquisition & Workforce Planning:
Oversee and guide the recruitment process for the cluster, ensuring the right talent
is attracted, hired, and retained, particularly for high-volume retail or e-commerce
roles.
- Collaborate with recruitment teams to design effective sourcing strategies and
recruitment campaigns.
- Analyze business and talent data to predict workforce needs and recommend
solutions for gaps in talent.
Employee Development & Performance Management:
Champion learning and development initiatives across the cluster to build skills,
leadership capabilities, and improve business outcomes.
- Implement and manage performance management systems, ensuring regular
feedback, coaching, and development plans for all employees.
- Support the creation of high-performance cultures, enhancing employee
engagement and retention.
Employee Relations:
Foster a positive working environment by resolving employee conflicts and concerns
in alignment with organizational values.
- Manage labor relations and ensure compliance with labor laws and internal policies.
- Work closely with line managers to ensure that employee relations issues are dealt
with proactively and effectively.
Change Management:
Lead and support change management initiatives related to business restructuring,
organizational shifts, or other significant operational changes within the cluster.
- Guide leaders in managing team transitions, maintaining morale, and ensuring
continuity during periods of change.
HR Data & Analytics:
Leverage HR data and analytics to inform decision-making, track key metrics, and
assess the effectiveness of HR initiatives.
- Monitor HR KPIs (e.g., turnover, engagement, absenteeism) and collaborate with
leadership teams to make data-driven recommendations for improvements.
Compliance & Policy Implementation:
Ensure the cluster adheres to all HR-related legal, regulatory, and company-specific
policies and procedures.
- Keep up-to-date with local and international HR laws and guidelines, ensuring
compliance across different regions.
Employee Engagement & Culture:
Develop and maintain employee engagement strategies that align with the
organizational culture and enhance job satisfaction.
- Support initiatives that foster diversity, equity, and inclusion (DEI) within the
workforce.
- Conduct employee surveys and feedback sessions to gauge satisfaction and identify
areas for improvement.
Qualifications:
- Education: Bachelor's degree in Human Resources, Business Administration, or related field.
A Masters or HR certification (e.g., CIPD) is a plus.
- Experience:
- Minimum of 5-7 years of progressive HR experience, with at least 3 years in an HRBP
role, ideally in retail, e-commerce, or a fast-paced, customer-focused industry.
- Proven track record of successfully leading HR initiatives in complex, multi-location
environments.
- Skills:
- Strong business acumen with the ability to connect HR strategies with business
outcomes.
Excellent interpersonal, communication, and problem-solving skills.
Expertise in talent management, employee relations, and performance
management.
- Ability to work effectively in a fast-paced, ever-changing environment.
Desired Traits:
- Ability to drive change and transformation within the business.
- Strong influence and relationship-building skills.
- Proactive, results-oriented, and able to work autonomously.
- High level of emotional intelligence and empathy for employees at all levels.
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