Lead- Partner Connect

2 weeks ago


Gurgaon, Haryana, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Define and manage end-to-end partner connectivity frameworks including onboarding, testing, provisioning, monitoring, and performance optimization.
  • Ensure all partner connections comply with security, compliance, and operational standards.
  • Act as the primary technical point of contact for third-party partners during onboarding, troubleshooting, and escalations.
  • Maintain updated documentation on partner connectivity architecture, SLAs, and operational guidelines.
  • Develop and track KPIs and SLAs related to third-party connectivity performance and reliability.
  • Contribute to partner governance reviews and help evaluate partner performance and contract compliance.
  • Lead continuous improvement efforts, including automation of partner provisioning workflows and onboarding processes.

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