Client Relationship Executive

2 weeks ago

Mumbai, Maharashtra, India Kazam EV Tech Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Customer Relationship Executive (CRE - Field Sales)

Location: Maharashtra - Mumbai

Industry: EV Charging / Mobility Solutions

Employment Type: Full-time

Role Overview:

We are seeking energetic and execution-oriented Customer Relationship Executives (CREs) to support our dealer network across India. As frontline representatives of Kazam, CREs will play a vital role in ensuring seamless operations, timely installations, and strong relationship management at the ground level. This role demands high accountability, proactive communication, and a customer-first mindset.

About Kazam:

Kazam is a leading provider of EV charging infrastructure and software solutions in India. We partner with OEMs, dealers, fleet operators, and end-users to enable the seamless adoption of electric mobility across the country. With a growing network of smart chargers, intuitive platform tools, and a pan-India service presence, Kazam is powering the shift toward a cleaner, more sustainable future.

Key Responsibilities:

  • Act as the on-ground SPOC for assigned dealers, ensuring smooth daily coordination.
  • Oversee and follow up on EV charger installations, ensuring timelines (TAT) and quality standards are met.
  • Coordinate with vendors, technicians, and internal teams to resolve field-level issues and delays.
  • Share real-time updates on field activity through structured same-day reporting.
  • Capture and escalate customer complaints or service issues for prompt resolution.
  • Ensure dealer adherence to Kazam's processes, SOPs, and device activation workflows.
  • Track and support collections follow-up for pending payments or documentation.
  • Promote device-to-sales ratio accuracy by coordinating with dealer sales teams.
  • Educate dealer staff on basic Kazam operations and support tools (e.g., app usage, ticket raising).
  • Assist in organizing local dealer review meetings or training sessions.
  • Collect feedback and relay insights to the KAM/CRM for continuous improvement.

Key Requirements:

  • 1–2 years of experience in Customer relationship management.
  • Experience in Automotive, EV, Mobility, or Dealer-facing industries is a plus.
  • Strong communication skills in Hindi and local regional language - Marathi & Gujarati; basic English proficiency.
  • Hands-on attitude with a willingness to travel and be on the field extensively.
  • Ability to work with basic tools like Excel, WhatsApp, and mobile apps for reporting.
  • Problem-solving mindset and a strong sense of ownership.
  • Comfortable handling multiple tasks and managing diverse stakeholders.

What We Offer:

  • Ground-level exposure in India's fast-evolving EV ecosystem.
  • Opportunity to work with top OEM dealers and field professionals.
  • Structured career growth towards KAM/CRM roles.
  • Competitive salary and travel reimbursements.

● Collaborative work culture focused on learning and accountability.

Job Types: Full-time, Permanent

Pay: ₹400, ₹600,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Do you know Marathi & Gujarati?
  • Are you comfortable for Regional Travel as per job requirements?

Work Location: In person

  • Client Relationship Executive

    3 weeks ago

    Mumbai, Maharashtra, India Cryoviva Biotech Pvt Ltd Full time

    Cryoviva Biotech Private Limited founded in 2006 by RJ Corp specializes in providing high-quality umbilical cord blood stem cell processing and storage for private and public donations The company is based in Gurgaon and offers state-of-the-art processing and storage technology approved by international authorities TasksThis is a full-time on-site role for...

  • Client Relationship Manager

    3 days ago

    Mumbai, Maharashtra, India Blue Ocean Strategic Advisors Pvt Ltd. Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Company DescriptionBlue Ocean Strategic Advisors Pvt. Ltd. is Mumbai based boutique corporate finance advisory firm that offers customized structured finance and trade finance solutions in indian and overseas corporates .Role DescriptionThis is a full-time, on-site role for a Client Relationship Manager based at our office in Andheri west in Mumbai.The...

  • Client Relationship Manager

    4 weeks ago

    Mumbai, Maharashtra, India eBikeGo® Full time

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management) Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...

  • Client Relationship Manager

    1 week ago

    Mumbai, Maharashtra, India eBikeGo® Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management)Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...

  • Client Relationship

    2 weeks ago

    Mumbai, Maharashtra, India MK Management Consultants Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Good experience in Client Relationship or Client servicingHome Automation / Audio & Video experience mandatory

  • Client Relationship Manager

    1 week ago

    Mumbai, Maharashtra, India Rockstud Capital Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company Overview:Rockstud Capital, a trailblazer in the Venture Capital and Private Equity Principals industry, offers expert fund advisory and management across SEBI registered schemes. We excel in nurturing early-stage startups, with a strong focus on environmental and social impacts alongside our robust listed equities investment strategies. Operating...

  • Client Relationship Manager

    2 weeks ago

    Mumbai, Maharashtra, India Zigsaw Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Client Relations Manager ( Event industry )Location : Andheri, MumbaiFor quick response Kindly fill this : Application form5 days work9AM- 6PM3+ years of experience requiredUp to 8LPAWe focus on transparent wealth creation, philanthropy, innovation, and culture. Expect Impactfulwork, growth opportunities, a dynamic environment, and a culture of integrity and...

  • client relationship manager

    2 weeks ago

    Mumbai, Maharashtra, India Programming Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description:Job Title : CLIENT RELATIONSHIP MANAGER (CRM)Location: MumbaiExperience 3-5 years (preferably in IT sector)Notice Period: Immediate joinerSkills Required: Client Relationship Management, Project Management, Contract Management, Negotiation, Billing & Invoicing, Analytical and Problem-Solving, , Collaboration PlatformsWe are looking for an...

  • Client Relationship Manager

    1 day ago

    Mumbai, Maharashtra, India ND COMMERCE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionND COMMERCE is a leading ecommerce solutions provider, enabling brands and retailers to sell their products online through their own brand webstore, marketplace channels, and omni-channel platforms. Our robust ecommerce ecosystem supports brands in selling directly to customers via popular marketplaces like Amazon, Flipkart, and Myntra,...

  • Client Relationship Manager

    22 hours ago

    Mumbai, Maharashtra, India Pinnacle Global Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPinnacle Global Group provides outsourcing and offshoring services to businesses around the globe, with a specific focus on the US, UK, and Australia. Founded in India, we employ a skilled and dedicated team of over 300 professionals across 7+ offices. Our high client retention rate of 97% reflects our unwavering commitment to exceptional...