Client Relationship Executive

3 weeks ago


Mumbai, Maharashtra, India Cryoviva Biotech Pvt Ltd Full time

Cryoviva Biotech Private Limited founded in 2006 by RJ Corp specializes in providing high-quality umbilical cord blood stem cell processing and storage for private and public donations The company is based in Gurgaon and offers state-of-the-art processing and storage technology approved by international authorities TasksThis is a full-time on-site role for a Client RelationshipExecutive at Cryoviva Biotech Pvt Ltd in Mumbai The Client RelationshipExecutive will be responsible for business relationship management client relations communication relationship building and account management on a day-to-day basis Build and maintain strong relationships with clients by understanding their needs and providing solutions Respond to client inquiries and resolve issues in a timely and professional manner Coordinate with internal teams to ensure smooth service delivery and address client requirements Gather feedback from clients to improve services and enhance client satisfaction Prepare regular reports on client interactions and present insights to management for strategic planning Requirements Client Relations and Account Management skills Excellent Communication skills Strong interpersonal skills with the ability to build rapport Ability to understand client needs and provide solutions Experience in the healthcare or biotech industry is a plus Graduates Post-graduates from life sciences background Biotechnology Microbiology Pharmacy Bioinformatics etc Cryoviva Biotech Pvt Ltd



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