Tele Sales Executive
3 hours ago
Role & responsibilities
The Tele Sales Executive will be responsible for handling client inquiries, preparing quotations, coordinating with vendors & the field sales team, and following up with customers for orders and payments. This is an office-based coordination & sales support role.
Key Responsibilities:
1. Handle incoming calls, emails, and WhatsApp inquiries from customers.
2. Prepare quotations / techno-commercial offers for Server Racks, PDUs, and related products.
3. Coordinate with field BDMs, OEM vendors, and logistics team for order updates.
4. Maintain follow-up with clients for quotations, orders, and payment collection.
5. Prepare daily sales reports, enquiry trackers, and client communication records.
6. Share product details, datasheets, and offers with customers.
7. Update pricing and availability from OEMs like Vertiv, Eaton, Netrack, Valrack etc.
8. Support management in email campaigns and marketing communication.
9. Maintain client database in Excel / CRM tools.
10. Build long-term relationships with repeat customers and channel partners.
Key Skills Required:
- Excellent communication & email writing skills (English + Hindi).
- Max 1 to 2 years of expernice.
- Proficiency in MS Excel, Word, and quotation formats.
- Knowledge of IT Infra products like racks, PDUs, UPS, cabling preferred.
- Smart, organized, and confident in handling corporate clients.
- Positive attitude & team coordination skills.
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